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Privacy Policy

Personal Data We Process

We process your personal data because you use our services and/or because you provide this information to us yourself. Below is an overview of the personal data we process:
– Voor- en achternaam
- Phone number
- Email address
- First and last name

Data about your activities on our website

Our website and/or service does not intend to collect personal data from website visitors under the age of 16, unless they have permission from a parent or legal guardian. However, we cannot verify whether a visitor is over the age of 16. We therefore encourage parents to be involved in their children's online activities to prevent personal data from being collected without parental consent. If you believe that we have collected personal data from a minor without such consent, please contact us via our contact page, and we will delete this information.

For What Purposes and on What Legal Basis We Process Personal Data

We process your personal data for the following purposes: – To contact you by phone or email when necessary to provide our services.

Automated Decision-Making

We do not make decisions based solely on automated processing that could have significant consequences for individuals. This refers to decisions made by computer programs or systems without human intervention (for example, by one of our employees).

How Long We Retain Personal Data

Wij bewaren je persoonsgegevens niet langer dan strikt nodig is om de doelen te realiseren waarvoor je gegevens worden verzameld.

Sharing Personal Data with Third Parties

We do not sell your personal data to third parties and will only share it when necessary to fulfil our agreement with you or to comply with a legal obligation. We enter into data processing agreements with companies that process your data on our behalf to ensure the same level of security and confidentiality of your personal data. We remain responsible for these processing activities.

Cookies and Similar Technologies We Use

We use functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. We use cookies with a purely technical function. These ensure that the website functions properly and that, for example, your preferences are remembered. These cookies are also used to ensure the website operates correctly and to help us optimise it. In addition, we use analytical cookies. You can opt out of cookies by configuring your internet browser to stop storing them. You can also delete any previously stored information through your browser settings. For more information, please visit: whttps://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/ Third parties also place cookies on this website, such as advertisers and/or social media companies. Below is an overview: Google Analytics Name: _utma Function: Analytical cookie that measures website visits Retention period: 26 months

Accessing, Correcting or Deleting Personal Data

You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw any consent you have given for the processing of your personal data or to object to our processing of your personal data. You also have the right to data portability. This means that you can request that we send the personal data we hold about you in a computer-readable file to you or to another organisation designated by you. You can submit a request to access, correct, delete or transfer your personal data, withdraw your consent or object to the processing of your personal data by sending an email to the address provided on our contact page. To ensure that the request for access has been made by you, we ask you to include a copy of your identity document with your request. Please black out your passport photo, MRZ (machine-readable zone, the strip of numbers at the bottom of your passport), passport number and Dutch Citizen Service Number (BSN) on this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. We would also like to inform you that you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How We Protect Personal Data

We take the protection of your personal data seriously and implement appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you believe that your data is not adequately protected or suspect any misuse, please contact our customer service team or reach out to us via our contact page. We have implemented the following measures to protect your personal data: - TLS (formerly SSL): We transmit your data via a secure internet connection. You can recognise this by the 'https' prefix and the padlock icon in your browser's address bar. - DKIM, SPF and DMARC: These are three internet standards we use to help prevent fraudulent emails being sent in our name, including emails containing viruses, spam or phishing attempts aimed at obtaining personal information or login credentials.

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